1. Introduction

At Casa Presente Guesthouse, we are committed to safeguarding your privacy and providing clear information on how we handle your personal data. To assist you in understanding and exercising your rights under the EU General Data Protection Regulation (GDPR), we have prepared this Privacy Statement.

2. What Information Do We Collect?

Before and During Your Stay at Casa Presente Guesthouse we may collect the following data:

• Contact information (such as last name, first name, phone number, email)
• Personal information (such as date of birth, nationality, passport number, address)
• Credit card number or other payment method information (for booking transactions or card validation to secure reservations)
• Arrival and departure dates

3. When Is Your Personal Data Collected?

Activities within the Establishment:

• Booking a room;
• Check-in and payment;
• Requests, complaints, and/or disputes;
• Participation in marketing programs or events;
• Customer feedback;
• Transmission of third-party information (such as tour operators, travel agencies, etc.).

Internet Activities:

• Connection to casa-presente.com (IP address, cookies);
• Online forms (such as online bookings or questions).

4. Purposes of Data Collection

We collect your personal data for the following purposes:

• Fulfilling our obligations to our customers;
• Managing room reservations and accommodation requests;
• Managing your stay at Casa Presente Guesthouse;
• Improving the services of Casa Presente Guesthouse;
• Staying in touch before, during and after your stay;
• Complying with local legislation (such as document storage).

5. Data Storage

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Statement or as required by applicable law.

6. Access and Modification

Under the General Data Protection Regulation, you have the following rights:

• Access your personal data by making a subject access request;
• Correct, delete, or restrict your information when justified;
• Object to the processing of your information when appropriate;
• Request data portability.

7. Updates

We may make changes to this Privacy Statement periodically. Please check our website for the latest version.

By using our services, you acknowledge and consent to the terms of this Privacy Statement. If you have any questions or concerns about how we handle your personal data, please contact us through our contact form or email us at [email protected].